Think

Lima Consulting Group

Mobilize a trusted partner
to guide your transformation
and mitigate risks

Mobilize a trusted partner
to guide your transformation
and mitigate risks

Adopt a customer-centric view of your financial transformation

Financial Transformation Maturity Model

Lima Consulting Group

Our model helps change agents charged with financial transformation to innovate new business models, led by the guiding principles of standardization and scale.

Operating within the familiar legacy of processes, operating models in established customer experiences and use cases. BUSINESS , AS USUAL DISCOVERY DESIGN Operating within the familiar legacy of processes, operat- ing models in established customer experiences and use cases. INITIALIZED DEPLOY Intentional and multichan- nel experimentation with a 360° view of customer experiences and use case. MANAGED ADOPT Multi-department and multi- disciplinary collaboration, funded as part of a data driven operating model with the ambition to affect corpo- rate culture and the broad customer experience STANDARDIZED OPTIMIZE Dedicated transformational specialists guide strategy and operations based on business and customer centric goals, enter- prise-wide investments, align with the corporate strategy, and in support of existing and new business models ADVANCED INNOVATE TRANSFORMATIVE All levels of the enterprise operating within a Data- driven operating model. The high posture for both Agility Readiness and Data Readi- ness position the organiza- tion to adopt new business models and quickly adapt to changing market conditions and release new offerings in new markets both quickly and effectively. The organiza- tion can leverage insights and new technical innova- tions as part of the broader roadmap for people, process and platforms. TRANSFORM The 6 Stages of Financial Transformation Maturity
  • We’ve successfully deployed our model in just about every major industry. It brings discipline and rigor to the transformation. Each transformation follows the steps of the model, but the outcomes of every phase will be highly customized for your moment.
  • Your organization’s dynamics, state of readiness, budget, business model ambitions, and willingness to absorb change are all taken as inputs in our recommendations.
  • Since 2004, we’ve built a catalogue of over 80 unique deliverables that can be created while leveraging the Financial Transformation Maturity Model. We typically use 16 – 36 of those deliverables, chosen based on your organization's needs and fashioned to support your transformation's purpose.

Design Thinking for Financial Transformation

Lima Consulting Group

How do you know you’re ready to leverage design thinking?  

Leverage design thinking when your organization is experiencing difficulty defining the problem, gaining alignment, or trying to do something new. 

 

Operators, financial leaders, creatives, IT leaders, marketers, and legal all come to the table viewing the problem and opportunity through the lens of their particular discipline. The diversity of thinking, while helpful in addressing solutions, can make it difficult for teams to gain consensus on the definition of the problem. One of the ways design thinking experts talk about the methodology is that it rises above the language of each of your subject matter experts to provide a common language for problem definition and the resulting pathways forward. 

Lima Consulting Group

Collect a win together

  • Unlike a lot of design thinking facilitators who have a bias towards getting to a prototype, our approach will spend as much time as necessary to define and gain consensus on the problem before we start developing solutions.
  • LCG will help cast a wide net while conducting stakeholder interviews and involving those key stakeholders early in the process to effectively get ideas on the table from advocates, neutrals, and even detractors.
  • Many of the change agents who have hired LCG to help drive consensus have stated that the wide net of involvement drove enterprise-wide accountability. “Your” project became “our” project. And it’s that sense of ownership that leads to the one team approach. Collect a win together.
  • Deliverables may include stakeholder interviews, pre-workshop surveys, market research, and competitive intelligence. In preparation for the workshop(s), we will identify the dimensions of the problem, associated decision criteria, and guiding principles in order to facilitate effective, customized exercises.
  • Typical benefits include gaining alignment on the digital future the organization wishes to create and the specific pain and value that the initiative will address.

Tech Stack Roadmapping

Lima Consulting Group

With hundreds of solutions to choose from, financial leaders often struggle to decide on technology that gives them what they need, provides room to grow, and capitalizes on the organization's data. LCG's proprietary and disciplined methodology helps your organization assemble the optimal tech stack. 

Lima Consulting Group
  • LCG advises some of the top business process management solution providers around the globe. We have the experience and expertise to advise your organization on the appropriate Business Process Modeling and Customer Journey Mapping solutions. 
  • Leverage our deep expertise in FinTech to help your organization in the vendor selection process. 
  • Our engineers can help you rapidly document existing processes. Our team keeps one eye on automating world class workflows and processes while also balancing practical execution.